In this step-by-step chatbot tutorial, you’ll learn how to use no-code chatbot builders to train a chatbot using your documents or website content, integrate it on your site, and even add human support through LiveChat.com.
Step 1: Choose a No-Code Chatbot Platform
Two top platforms for building a custom chatbot fast are:
- CustomGPT.ai – Best for deep training using documents or URLs
- Chatbase.co – Great for quick setup and friendly UI
Start with CustomGPT.ai’s free trial to test your AI chatbot easily.
Step 2: Train Your Chatbot With Documents or Website Content
Both tools allow you to train the chatbot on website content or upload files like PDFs. This allows the chatbot to answer questions using your actual business data.
Example: Upload PDFs or link your site to train the bot.
CustomGPT.ai Setup
- Sign up and create a new project
- Upload documents (PDFs, DOCX) or enter your website URL
- Click “Build” and the chatbot will train automatically using GPT-4
Chatbase.co Setup
- Go to Chatbase.co and create an account
- Add data by uploading files or inputting your site URL
- Customize chatbot appearance and behavior
Step 3: Integrate the Chatbot on Your Website
After training, you’ll get a simple embed code to integrate the chatbot with your website. Just paste it into your site’s HTML.
Copy-paste the chatbot code directly to your site.
Step 4: Add Human Support with LiveChat.com
Want to blend AI with real human support? LiveChat.com allows seamless handoffs between your AI bot and a real agent for real-time chatbot integration.
This is especially useful for AI-powered customer support in e-commerce or service-based businesses.
Step 5: Test, Launch, and Iterate
Once the chatbot is live, test its performance. Encourage users to ask FAQs. Monitor and improve its responses by updating the knowledge base or re-uploading improved documents.
Why Use an AI Chatbot?
- 24/7 Customer Support: Handle queries even outside business hours
- FAQs Automation: Save time on repetitive questions
- Lead Generation: Capture potential customer data
- Content Discovery: Help users find the right product or article faster
Final Thoughts
Whether you’re a solo entrepreneur or part of a larger team, building a chatbot has never been easier. With tools like CustomGPT.ai and Chatbase.co, you can launch a custom AI chatbot in 5 minutes — no coding, no hassle.
Try it now: Build your first chatbot for free.
